GlaxoSmithKline K.K. (GSK) has established a Call-Centre to form closer links with customers and manage customer information initially via the telephone, fax and e-mail, and then via the Internet within this year. Customer information is shared with the sales and…
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Let’s face it: in today’s world, changing jobs is a normal part of a successful career. But if it’s so normal, why does it feel so hard? For many people, the idea of leaving their current role brings a heavy…





