The number of pharmaceutical companies that outsource weekend and late-night call center work appears to be increasing. Medical institutions direct fewer inquiries to pharmaceutical companies late at night and on Sundays, when the number of patient visits is down. As…
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We had just gotten off a call with a client in Europe, and we’d received a bit of an earful. “Philip,” the client pressed, “what can this candidate bring to us? We know what he does, but what has he…





