Japan’s cost-effectiveness assessment (CEA) panel has approved a revised handling policy for the CEA system for FY2026, with the health…
BUSINESS
AI in Pharma - 2: Daiichi Sankyo Looks to Set Competitors Apart with Efficient Call Center
By Reiji Anasako and Yasuchika Hisatani In April, Daiichi Sankyo rolled out a call center system combining IBM’s Watson AI natural language processing platform with Advanced Media’s speech recognition technologies. Behind the move is not only a pursuit of higher…
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