BUSINESS
Sanofi Taps Call Center to Prevent Patient Dropouts from Insulin Therapy
Sanofi K.K. has set up a call center to prevent diabetes patients from dropping out of insulin therapy, where adherence is a key challenge, a company executive said on September 11. About 40% of new patients on insulin drop out…
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We had just gotten off a call with a client in Europe, and we’d received a bit of an earful. “Philip,” the client pressed, “what can this candidate bring to us? We know what he does, but what has he…





